Each product page has its own size guide with measurements, since fit varies by style. Measure yourself and compare to the guide rather than relying on your usual size. You can also see our Size Guide.

Most are, but it depends on the silhouette. Fitted and bandage styles run close to the body; knitwear has more give. If you are between sizes, size up for a relaxed style and stay true to size for a fitted one.

Orders are processed quickly, within 1-3 business days, so contact us as soon as possible if you need a change. Once an order has shipped it cannot be modified, but you can return it under our return policy.

We ship worldwide.

Orders are processed within 1-3 business days. Delivery times then vary by destination. For estimates to your country, see our Shipping Policy.

Once your order ships, you will receive a confirmation email with a tracking number. You can also use our Track Order page.

International orders may be subject to import duties or taxes set by your country, which are the customer's responsibility and are not included at checkout.

We accept returns within 30 days of delivery, on unworn items in original condition with tags attached. See our Refund Policy for full conditions.

Contact us within 30 days of delivery to start a return, and we will guide you through the steps. Please keep the item unworn, with tags, in its original packaging.

Yes - contact us and we will help you exchange for a different size, subject to availability. If your size is sold out, we will arrange a return instead.

Refunds are issued once your return is received and inspected, back to your original payment method. Processing times depend on your bank or card provider.

Hand wash cold, inside out, or dry clean. Lay flat to dry and do not tumble dry. Store flat or folded so the embellishment does not pull the fabric.

Hand wash cold or use a wool cycle. Reshape while damp and dry flat - hanging wet knit stretches it permanently. Never tumble dry, and fold for storage.

Always follow the care label on your specific piece. As a rule, a cold wash and low heat preserve colour and finish, and air drying is gentler than the dryer for occasion fabrics.

Winteres specialises in occasion and evening dressing - wedding guest looks, cocktail and black-tie events, party and evening wear - alongside knitwear and elevated everyday pieces. Browse our evening dresses, cocktail dresses, and knit sets.

All major payment methods shown at checkout, including major credit and debit cards. Available options appear on the payment step of checkout.

Yes. Payments are processed securely through Shopify's encrypted checkout. We never see or store your full card details.

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