Política de privacidad
Last Updated: August 17, 2026
This Privacy Policy explains how Winteres (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use winteres.com, make a purchase, or otherwise interact with our services (collectively, the "Services").
“You” and “your” refer to anyone using the Services, whether a customer, site visitor, or other individual whose information we collect.
Please read this Privacy Policy carefully.
1. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised version on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
2. How We Collect and Use Your Personal Information
We collect personal information to provide the Services, communicate with you, improve the Services, comply with legal obligations, enforce terms, and protect the rights of Winteres and its users.
A. Information We Collect Directly from You
When you interact with the Services, you may provide:
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Contact details: name, address, phone number, email
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Order information: billing/shipping address, payment confirmation
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Account information: username, password, security questions
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Customer support communications
Some features may require specific information. You may choose not to provide it, but this may limit your ability to use certain features.
B. Information We Collect Automatically (Usage Data)
We may automatically collect information about your interactions with the Services using cookies, pixels, and similar technologies, including:
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Device, browser, and network information
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IP address and location data
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Pages visited, clicks, and interactions
C. Information from Third Parties
We may receive information about you from third-party services, such as:
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Shopify and other platform providers
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Payment processors (bank accounts, credit/debit card info) to fulfill your orders
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Advertising and analytics providers
All third-party data is treated in accordance with this Privacy Policy.
3. How We Use Your Personal Information
We use personal information to:
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Provide Products and Services:
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Process payments, fulfill orders, manage accounts, and handle returns/exchanges
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Enable Shopify and other services to enhance your shopping experience
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Marketing and Advertising:
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Send promotional emails, SMS, or mail (with consent for EU residents)
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Personalize ads and improve Services
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Security and Fraud Prevention:
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Detect and prevent fraudulent or malicious activity
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Protect your account and the Site
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Communication and Service Improvement:
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Respond to inquiries, provide support, and improve Services
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Legal basis for EU residents: performance of contract, legitimate interest, consent, or legal obligation (Article 6 GDPR).
4. Cookies and Tracking
We use cookies to:
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Remember your preferences and shopping cart
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Analyze site traffic and improve user experience
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Deliver personalized ads
More info on Shopify cookies: https://www.shopify.com/legal/cookies
You can disable cookies in your browser, but some features may not function properly.
A. Advertising and Measurement Tags (Google)
We use tags and pixels provided by Google LLC — Google Ads, Google Analytics 4 and Google Merchant Center — to measure the performance of our advertising and to display relevant ads to you. These technologies may collect your device and browser identifiers, IP address, pages viewed, items added to cart and purchase events.
B. Consent in the EEA, the United Kingdom and Switzerland
If you are located in the European Economic Area, the United Kingdom or Switzerland, these advertising and analytics tags are governed by Google Consent Mode and are activated only after you have given your consent through the cookie banner displayed on your first visit.
You may change or withdraw your choice at any time through the cookie preferences available on the Site, or by writing to us at contact@winteres.com. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
5. How We Share Personal Information
We may share personal information with:
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Service providers (IT, payments, fulfillment, analytics, customer support)
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Business and marketing partners
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Affiliates within Winteres
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Legal authorities when required by law
We do not sell personal information.
A. Google Advertising Services and Customer Match
We use Google Customer Match, a feature of Google Ads that allows us to show advertising to our existing customers and to build similar audiences.
For this purpose, contact data associated with your orders — your email address and, where available, your phone number, first name, last name, country and postal code — may be transmitted to Google in hashed form (irreversible SHA-256 encryption). Google uses this hashed data solely to match it against existing Google accounts, and deletes it once the matching is complete. It is not used to enrich Google’s own profiles about you, and it is not sold.
We also use conversion-based customer lists, which allow Google to automatically build advertising audiences from purchase events measured on our Site.
Legal basis. If you are located in the EEA, the United Kingdom or Switzerland, this processing is carried out only on the basis of your consent (Article 6(1)(a) GDPR), collected through our cookie banner. Elsewhere, we rely on our legitimate interest in promoting our products (Article 6(1)(f) GDPR).
Role of Google. For Customer Match, Google acts as our processor under the Google Ads Data Processing Terms, which form part of our agreement with Google. Google’s own privacy policy is available at policies.google.com/privacy.
How to object. You may object to this processing at any time by:
withdrawing your consent through the cookie preferences on the Site;
adjusting your ad personalization settings at myadcenter.google.com;
writing to us at contact@winteres.com, in which case we will remove your data from our advertising audiences.
6. International Data Transfers
Your data may be processed outside your country of residence. We ensure transfers comply with GDPR or other applicable laws using mechanisms such as Standard Contractual Clauses.
In particular, personal data shared with Google LLC is transferred to the United States. Google is certified under the EU–U.S. Data Privacy Framework (including its UK Extension and the Swiss–U.S. Data Privacy Framework), and additionally relies on the European Commission’s Standard Contractual Clauses as a transfer mechanism.
7. Data Retention
We retain personal data only as long as necessary to:
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Provide the Services
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Comply with legal obligations
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Resolve disputes or enforce policies
8. Your Rights (GDPR & Applicable Privacy Laws)
Depending on your location, you may have rights to:
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Access, correct, or delete your data
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Restrict or object to processing
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Data portability
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Withdraw consent
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Opt-out of marketing or targeted advertising
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Appeal a denial of rights
Requests can be submitted via: contact@winteres.com
We may verify your identity before fulfilling requests.
9. Children’s Data
Our Services are not directed to children under 16. We do not knowingly collect data from minors. Parents or guardians may request deletion of such data.
10. Security
We implement reasonable security measures, but no system is completely secure. Avoid sharing sensitive information via insecure channels.
11. Third-Party Websites and Links
Our Site may link to external sites. We are not responsible for their privacy practices. Review their policies before use.
12. Contact
For questions, complaints, or exercising your rights:
Winteres by Dynasty Group LLC
5830 East 2nd Street, Casper, Wyoming 82609, United States
Email: contact@winteres.com
We are the data controller of your personal information under applicable data protection laws.
